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Returns & Exchanges

RETURNS & EXCHANGES

Q: How do I Return or Exchange my recently purchased Born A Bad Seed™ product?

A: If you would like to Return or Exchange a product purchased on our online store the first step is to please fill out our contact form or email us at hello@bornabadseed.com. Include the order number and we will get back to you asap with further instructions.

Q: What is Born A Bad Seed™’s Exchange Policy?

A: We are happy to help you with an exchange on unworn and unwashed merchandise with the original tags attached within 10 days of receiving your item(s). Please note that there are no exchanges offered on merchandise purchased on Sale, with a Discount Code or vintage items.

Q: What is Born A Bad Seed™’s Return Policy on new product?

A: New product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date [OR within 10 days of receiving your item(s) ] for a full refund in the amount of the purchase excluding the shipping costs. All merchandise must be returned, unused, unwashed, and be accompanied by the original hang tags. The condition of the product is left at the discretion of Born A Bad Seed™. 
Upon receiving your returned Born A Bad Seed™ merchandise at our Head Office, a refund in the amount of the purchase will be issued to you for the item(s) requested within 5 business days. This refund will be issued to the exact same payment type that was used to make the original purchase. We cannot refund different accounts or credit cards (including expired credit cards).

Q: What is Born A Bad Seed™’s Exchange & Return Policy on VINTAGE product?

A:  Born A Bad Seed™ vintage product that is purchased on sale, with a promotional discount code, or at regular price is a FINAL SALE.

Q: Can I Return or Exchange a Sale Item?

A: No, all sale and promotional items are a final sale and are not eligible for a price adjustment, return, or exchange.

Additional Information:

It is our company policy that the customer must pay for all shipping expenses on the return/exchange of any Born A Bad Seed™ product. Exceptions may be made if the reason for the return/exchange is a mistake on our behalf. Ie: You were shipped the wrong item, size, or graphic than what was purchased in your order.

We highly suggest shipping your return/exchange* item(s) back to us by using a courier that offers tracking services. It is up to your discretion to purchase tracking on your return parcel or not, and we will not be held accountable if your parcel goes missing and we do not receive it.

*All returned parcels must include the Return & Exchange Policy Form that we have sent you via email in reply to your inquiry, items MUST BE MARKED AS RETURNS on the customs form as well or will not be accepted.

*For all other inquiries use the "Contact Us" tab on the right side of the website, or email us at hello@bornabadseed.com.

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